Privacy Policy for Giorgio Ilacqua Psychology Professional Corporation – Virtual Psychological Care
Effective Date: March 11, 2025
At Giorgio Ilacqua Psychology Professional Corporation, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access or use our virtual psychological care services. By using our website and engaging with our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
To provide high-quality psychological care and services, we collect the following types of information:
Personal Information: When you register for our services, schedule appointments, or communicate with us, we may collect personal details such as your name, email address, phone number, date of birth, and emergency contact information.
Health Information: As part of providing psychological care, we collect sensitive health-related data, including but not limited to your mental health history, treatment goals, diagnosis, progress notes, and other relevant medical information.
Payment Information: If applicable, we collect payment details for billing purposes. Payment transactions are processed through secure third-party payment providers and are not stored by us.
Technical Information: When you visit our website, we may collect non-identifiable information such as your IP address, device type, browser type, and cookies, which help us improve the functionality and user experience of our platform.
2. How We Use Your Information
We use the information we collect to:
- Provide psychological care and treatment tailored to your needs.
- Communicate with you about appointment scheduling, cancellations, reminders, and treatment progress.
- Process payments for services rendered.
- Improve our website, services, and customer experience.
- Ensure compliance with legal, regulatory, and professional requirements related to your treatment.
3. How We Protect Your Information
We take the security of your personal and health information seriously. We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These safeguards include:
- Encryption of sensitive health data during transmission and storage.
- Access controls to ensure that only authorized individuals can view or interact with your personal or health information.
- Secure, HIPAA-compliant technology platforms to support our virtual care services.
4. Sharing Your Information
We do not sell, rent, or share your personal or health information with third parties except in the following circumstances:
- With Your Consent: We may share your information if you explicitly authorize us to do so (e.g., with other healthcare providers or family members involved in your care).
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering services, such as payment processors, email communication services, and website analytics tools. These providers are contractually obligated to safeguard your data.
- Legal and Compliance: We may disclose your information if required by law, such as for court orders, subpoenas, or other legal obligations, or to protect the rights, safety, or property of our clinic, patients, or the public.
5. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal and health information.
- Request that we delete your data, subject to applicable legal or regulatory retention requirements.
- Opt-out of non-essential communications, such as marketing emails.
- Withdraw your consent for the collection and processing of your information at any time, with the understanding that this may impact our ability to provide services.
To exercise your rights or to make any requests regarding your data, please contact us at [Clinic Contact Information].
6. Retention of Data
We will retain your personal and health information for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your experience, analyze website performance, and serve targeted content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
8. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected information from a child, we will take immediate steps to delete such information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the new version on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.
